Less than 4,000 customers of Dickson Electric Service were still without power as of midday Monday, according to General Manager Darrell Gillespie. More than 20 additional crews from across Tennessee and out of state came in Sunday to assist with the restoration of power after an ice storm knocked out service to over 11,000 customers starting early Sunday morning. On Monday’s Power Lunch program, Gillespie said the area saw scattered outages and about a quarter-inch of ice from Friday night’s weather system, but it was another quarter-inch that formed overnight Saturday in the second wave that began to cause more widespread problems around 2:30 am Sunday. Gillespie said crews first addressed “critical infrastructure” needs, such as the hospital, assisted living facilities, schools, water and wastewater treatment and others. Then they began tackling the largest outages where they could get 300-400 customers back on at a time. After working around the clock into Monday, crews were taking on the smaller outages that Gillespie said were scattered all over the 800-square-mile service area. Gillespie said that makes it very difficult to state how soon all service will be restored but he hopes to have it all back on line in the next couple of days. While stressing that nobody should go near or attempt to check a downed line, Gillespie also said that customers need to make sure the cause of their outage is not due to damage to the service line, which could be the customer’s responsibility. Gillespie thanked all of Dickson Electric’s customers for their patience and said DES crews will be keeping a close eye on the possibility of more sleet Monday night.